Airline Name	A/L	Itinerary must include (To/Thru:)	Original Travel Date:	Rerouting	Rebooking	Cancel / Refund	Additional Requirements for Refund
Aeroflot	SU	China, Hong Kong	24Jan20-31Mar20	Rerouting not permitted	15Apr20	Yes	Original flight must be cancelled no later than 60 minutes prior to departure
Aerolineas Argentinas	AR	Aerolineas Argentinas: USA, ASIA & EUROPE	12Mar20-31Aug20	Yes – fare difference/taxes apply	travel must be completed by 30Nov20	No	Fare rules apply
Aeromexico	AM	Italy	February 28, until May 31, 2020	Yes – fare difference/taxes apply	The rescheduled trip must begin before August 31, 2020.	No	Fare rules apply
Aeromexico	AM	Korea	February 28, until May 31, 2020	Yes – fare difference/taxes apply	The rescheduled trip must begin before August 31, 2020.	No	Fare rules apply
Aeromexico	AM	China	January 28, until May 31, 2020	Yes – fare difference/taxes apply	The rescheduled trip must begin before August 31, 2020.	No	Fare rules apply
Aeromexico	AM	Mexico and the USA: between Mexico and the United States between March 1 and March 31, 2020	March 01, 2020 to February 25, 2021	Yes – fare difference/taxes apply	The rescheduled trip must begin before February 28, 2021	No	Fare rules apply
Aeromexico	AM	Worldwide: Flexibility waiver for passengers who purchased their flights between March 09 to 31, 2020	March 9 to May 31, 2020	Yes – fare difference/taxes apply	The rescheduled trip must begin before May 31, 2020	No	Fare rules apply
Aeromexico	AM	Wordwide: Flexibility waiver for passengers who purchased their international flights before March 9, 2020	March 1 to April 30, 2020	Yes – fare difference/taxes apply	The rescheduled trip must begin before October 31, 2020.	No	Fare rules apply
Air Astana	KC	China: Beijing and Utumqi: Hong Kong	Anytime	Yes	Within 1 year of making your original booking date	Yes	N/A
Air Dolomiti	EN	Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona	24Feb20-02Mar20	Yes	With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20	No	Fare rules apply
Air Canada	AC	China: Beijing and Shanghai	10Apr20	Yes – fare difference/taxes apply	15Jun20	Yes	N/A
Air Canada	AC	Hong Kong: voluntary changes	31Mar20	Yes	Travel must be completed by 15Jun20	No	N/A
Air Canada	AC	Hong Kong: Temporary suspension of Air Canada flights between Toronto and Hong Kong	01Mar20-30Apr20	Yes – via Vancouver	various alternative options available for travel within 7 days of original travel date	Yes – conditions apply	If flight is cancelled
Air Canada	AC	Italy: Bologna, Milan (Malpensa, Linate and Bergamo), Turin, Venice, Verona, Trieste, and Genoa	31Mar20	Yes	31May20	No	Fare rules apply
Air Canada	AC	Korea: Seoul (Incheon & Gimpo airports)	11Mar20	Yes	15Jun20	No	Fare rules apply
Air Canada	AC	Iran: Tehran	31Mar20	Yes – fare difference/taxes apply	15May20	No	Fare rules apply
Air Canada	AC	Japan	19Mar20	Yes – fare difference/taxes apply	15Jun20	No	Fare rules apply
Air Canada	AC	S. Korea: Seoul – Temporary suspension of Air Canada flights between Toronto and Seoul	01Apr20-30Apr20	Yes	various alternative options available for travel within 7 days of original travel date	Yes – conditions apply	If flight is cancelled
Air Canada	AC	Worldwide: All new Air Canada tickets issued between 04mar20-31Mar20 – One-time change fee waived	All tickets issued between 04Mar20-31Mar20	Yes – fare difference/taxes apply	Travel must be completed within 1 year of making your original booking	No	Fare rules apply
Air China	CA	All Air China Tickets (EXCEPT .ca bookings)	01Jan20-29Mar20	Yes	Within 1 year of making your original booking	Yes	N/A
Air China	CA	Including flights with Air Canada, issued in Canada	11Apr20	Rerouting not permitted	Within 1 year of making your original booking	Yes	N/A
Air China	CA	China: Wuhan only, issued in Canada	01Jan20-29Mar20	Rerouting not permitted	31May20	Yes	N/A
Air China	CA	China: Wuhan only, issued in Canada	Rerouting not permitted	No	Refund only	Yes	N/A
Air China	CA	Other destinations on Air China, issued in Canada	On/after 01Jan20	Rerouting not permitted	Refund only	Yes	N/A
Air China	CA	Air China cancellations, issued in Canada	28Mar20	Rerouting not permitted	Within 7 days of original travel date	Yes	N/A
Air Europa	UX	Italy: Milan (Malpensa) and Venice	31Mar20	Yes – Europe or Africa	15Jun20	No	Fare rules apply
Air France	AF	Any destination in Air France network	03Mar20-31May20	Yes – fare difference/taxes apply	Up to and including 31May20	Yes	Fare rules apply
AirSerbia	JU	Worldwide: All Air Serbia flights temporarily suspended	For travel before 12Apr20	Reroute to any Air Serbia destination, except for New York City, free of charge – some conditions apply.	Rebook now or rebook later – travel must be completed by 31Dec20.	Receive either a Full Refund or a travel voucher	May receive a full refund, with a 10% increase of the fare, plus the airline’s fuel charge on a voucher for the purchase of a new ticket valid until 31Dec20
AirSerbia	JU	Worldwide: For travel on or after 12Apr20	12Apr20-31Dec20	Rerouting not permitted	« Rebook now or cancel now and rebook later – travel must be completed by 31Dec20. For new travel date between 15JUN20-31AUG20, if originally paid fare is not available, the difference in fares will BE CHARGED. For new travel date between 01SEP20-31DEC20, if originally paid fare is not available, the differnce in fare will NOT BE CHARGED. »	No	Fare rules apply
Air Transat	TS	Worldwide: All new bookings made with Air Transat between 04Mar20 and 31Mar20 – change fee waiver	04Mar20-31Oct20	Yes – fare difference/taxes apply	Within 1 year of making your original booking	No	Fare rules apply
Alaska Airlines	AS	Worldwide: New Alaska Airlines tickets issued between 27Feb20 and 31Mar20 – Change fee policy for Saver Fare, non-refundable Main Fare and First Class	For Saver Fare, non – refundable Main Fare and First Class tickets issued between 27Feb20 and 31Mar20	Yes – for Main Fare and First Class only – fare difference/taxes apply	28Feb21 – For Main Fare and First Class only – travel must be completed by this date	No	For Saver Fare, non-refundable Main Fare and First Class, you may cancel your trip and deposit the funds into your « My Account » wallet with Alaska Airlines
Alitalia	AZ	China – Flights operated by other airlines	29Feb20	Rerouting not permitted	Refund only	Yes – conditions apply	If flight is cancelled
Alitalia	AZ	Mauritius – Entry Restriction	28Feb20-08Mar20	Yes – any Alitalia operated destination, with airline travel voucher	30Jun20 – must request for voucher no later than 15Mar20	Cancel only	Fare rules apply – Airline travel voucher for any Alitalia operated destination
Alitalia	AZ	Seychelles – Entry Restrictions	25Feb20-08Mar20	Yes – any Alitalia operated destination, with airline travel voucher	30Jun20 – must request for voucher no later than 15Mar20	Cancel only	» Airline travel voucher for any Alitalia operated destination »
Alitalia	AZ	Kuwait- Entry Restrictions	26Deb20-08Mar20	Yes – any Alitalia operated destination, with airline travel voucher	30Jun20 – must request for voucher no later than 15Mar20	Cancel only	» Airline travel voucher for any Alitalia operated destination
Alitalia	AZ	Jordan: Entry Restrictions	27Feb20-08Mar20	Yes – any Alitalia operated destination, with airline travel vouche	30Jun20 – must request for voucher no later than 15Mar20	Cancel only	» Airline travel voucher for any Alitalia operated destination »
Alitalia	AZ	Israel: Entry Restrictions	27Feb20-08Mar20	Yes – any Alitalia operated destination, with airline travel voucher	30Jun20 – must request for voucher no later than 15Mar20	Cancel only	» Airline travel voucher for any Alitalia operated destination »
Alitalia	AZ	Lebanon: Entry Restrictions	28Feb20-08Mar20	Yes – any Alitalia operated destination, with airline travel voucher	30Jun20 – must request for voucher no later than 15Mar20	Cancel only	» Airline travel voucher for any Alitalia operated destination »
Alitalia	AZ	Italy: Milan (Malpensa, Linate, and Bergamo airports), Bologna, Genoa, Turin, Venice, Verona and Trieste	23Feb20-08Mar20	Rerouting not permitted	Within 7 days from original travel date	No	Fare rules apply
Alitalia	AZ	Italy: From USA, Mexico, Brazil, Argentina, Chile, Japan, and India	On/after 23Feb20	Yes – fare difference/taxes apply	Same travel date – reroute to Italy, Europe or North Africa, without any changes to the Long Haul Flight; fare difference/taxes apply	No	Fare rules apply
Alitalia	AZ	Cancelled flights on Alitalia	On/after 28Feb20	Rerouting not permitted	Within 7 days from original travel date – Must be rebooked by 15Mar20	Cancel only	Fare rules apply – can request for voucher from AZ for future travel to any destination operated by AZ, for travel on or before 30Jun20
All Nippon Airways	NH	China, including Wuhan	24Jan20-30Apr20	Rerouting not permitted	30Jun20	Yes	N/A
All Nippon Airways	NH	Hong Kong and Macau	24Jan20-30Apr20	Rerouting not permitted	30Jun20	Yes	N/A
All Nippon Airways	NH	Japan	28Feb20-19Mar20	Rerouting not permitted	on or before 20Apr20	Yes	N/A
American Airlines	AA	China: Beijing and Shanghai	January 24 – October 23, 2020	Can change your origin or destination to Tokyo Haneda (HND) or Tokyo Narita (NRT); Can travel February 1 – December 31, 2020; – fare difference/taxes apply	Can travel February 1 – December 31, 2020; Changes must be made by October 23, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply	Yes – conditions apply	Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines	AA	China: Wuhan	January 23 – March 31, 2020	Rerouting not permitted	Rebooking not permitted	Yes – conditions apply	Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines	AA	Europe and the Middle East: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom	March 11 – May 31, 2020	Rerouting not permitted	Can travel March 11 – December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Refund – fare rules apply
American Airlines	AA	Hong Kong	January 28 – July 1, 2020	Can change your origin or destination to Tokyo Haneda (HND) or Tokyo Narita (NRT); Can travel January 28 – August 31, 2020 or within 1 year of date the ticket was issued – fare difference/taxes apply	Can travel January 28 – August 31, 2020 or within 1 year of date the ticket was issued; Changes must be made by July 1, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply	Cancel and rebook later – Changes must be made by July 1, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply.	Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines	AA	India: Bengaluru, Chennai, New Delhi, Hyderabad, Mumbai and West Bengal	March 11 – April 14, 2020	Rerouting not permitted	Can travel March 11 – May 31, 2020; Changes must be made by April 14, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply	Cancel and rebook later: Changes must be made by April 14, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply	Refund – fare rules apply
American Airlines	AA	The Americas and the Caribbean: Between the United States and the following countries – Argentina, Aruba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Panama, Peru, St. Maarten, and Uruguay	March 16 – May 31, 2020	Rerouting not permitted	Various alternative options wtih partner airlines are available – some conditions apply; Can travel March 16 – December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier- fare difference/taxes apply	Refund – fare rules apply; Refund without penalty is only permitted if your flight is cancelled.
American Airlines	AA	South Korea: Seoul Incheon	February 24 – May 1, 2020	Rerouting not permitted	Can travel February 24, 2020 – June 30, 2020 or within 1 year of date the ticket was issued; Changes must be made by May 1, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply	Cancel and rebook later – Changes must be made by May 1, 2020; Travel must start within 1 year of date the ticket was issued – fare difference/taxes apply.	Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines	AA	South Pacific: Australia	March 16 – May 31, 2020	Rerouting not permitted	Can travel March 16 – December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Refund – fare rules apply
American Airlines	AA	Worldwide: No change fee if you bought your ticket before March 1	March 1 – April 30, 2020	Rerouting not permitted	Can travel March 1 – December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier – fare difference/taxes apply	Refund – fare rules apply
American Airlines	AA	Japan: Tokyo – Temporary Suspension of Service from Los Angeles	16Mar20-06May20	Rerouting not permitted	Rebook with Japan Airlines for the same date as originally booked – subject to availability	No	N/A
Austrian Airlines	OS	Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona	24Feb20-02Mar20	Yes	With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20	No	Fare rules apply
Avianca	AV	China	After 31Jan20	Yes – fare difference/taxes apply	Within 1 year of making your original booking	No	Fare rules apply
Avianca	AV	Italy	After 26Feb20	Yes – fare difference/taxes apply	Within 1 year of making your original booking	No	Fare rules apply
Asiana Airlines	OZ	China, Hong Kong, and Taiwan	25Apr20	Yes – fare difference/taxes apply	only change fee is waived – difference in fare and taxes must be collected	Yes	N/A
Asiana Airlines	OZ	USA to all Asian destinations	25Feb20-30Apr20	Rerouting not permitted	31Aug20 – fare difference and taxes apply	No	N/A
Asiana Airlines	OZ	Southeast Asia: Vietnam, Singapore, Indonesia, Philippines	up to/incl 30Apr20	Rerouting not permitted	N/A	N/A	N/A
British Airways	BA	China: Shanghai and Beijing – cancelled flights	To China: up to 31MAY20, From China: up to 01JUN20	Yes	various alternative options with British Airways and partner airlines available for travel until 01Aug20	Yes	N/A
British Airways	BA	China: Shanghai and Beijing – voluntary changes	To China: up to 31MAY20, From China: up to 01JUN20	Yes	various alternative options with British Airways available for travel until 01Aug20	No	Fare rules apply
British Airways	BA	Hong Kong – cancelled flights	To Hong Kong: up to 31MAY20, From Hong Kong: up to 01JUN20	Yes	various alternative options available for travel until 01Aug20	Yes	N/A
British Airways	BA	Hong Kong – voluntary changes (DOES NOT INCLUDE itineraries with through international connections)	To Hong Kong: up to 31MAY20, From Hong Kong: up to 01JUN20	Yes	various alternative options with British Airways available for travel until 01Aug20	N/A	N/A
British Airways	BA	Philippines – Between Hong Kong and the Philippines – BA flights to/from Hong Kong with connecting flights on any airline to/from Manila, Clark, Cebu, or Davao on the same ticket	04Feb20-29Feb20	Yes	various alternative options available for travel until 04Mar20	No	Fare rules apply
British Airways	BA	Taiwan	01Apr20	Yes	various alternative options available for travel until 03Apr20	No	Fare rules apply
British Airways	BA	China: British Airways ticket with a flight on China Southern within or to/from China	01Mar20	Rerouting not permitted	Within 1 year of making your original booking	Yes	N/A
British Airways	BA	China: British Airways ticket with a flight on Cathay Pacific or Cathay Dragon between Mainland China and Hong Kong	01Mar20	Rerouting not permitted	31May20	Yes	N/A
British Airways	BA	Italy: All cities in Italy	25Feb20-15Mar20	Yes – various alternative options with British Airways	25Feb20-03Apr20	Yes	N/A
British Airways	BA	Albania: Tirana	29Mar20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 30 March and 01 August 2020	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	Argentina: Buenos Aires (Ezeiza International Airport)	28Mar20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 29 March and 01 August 2020 – fare difference/taxes apply	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	South Africa: Cape Town, Durban, Johannesburg	30Apr20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 01 May and 01 August 2020 – fare difference/taxes apply	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	Czech Republic: Prague	12Apr20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 13 April and 01 August 2020	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	Cyprus: Larnaca and Paphos	30Apr20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 01 May and 01 August 2020	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	Egypt: Cairo	31Mar20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 01 April and 01 August 2020	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	India: all Indian destinations	14Apr20	Rerouting not permitted	Rebook onto an alternative British Airways service for travel up to and including 01 August 2020 – fare difference/taxes apply	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	Lebanon: Beyruit – cancelled flights	From 11May2020 onwards	various alternative options with British Airways and partner airlines available – conditions apply	various alternative options with British Airways and partner airlines available – conditions apply	Yes	If flight is cancelled
British Airways	BA	Spain: all Spanish destinations	14Apr20	Rerouting not permitted	Rebook onto an alternative British Airways service for travel between 15 April and 01 August 2020 – fare difference/taxes apply	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking
British Airways	BA	USA: All US destinations EXCEPT to the following cities: Atlanta, Boston, Dallas, Washington DC (Dulles International), New York City (JFK or EWR), Los Angeles, Miami, Chicago (O’Hare International), Seattle, and San Francisco.	11Apr20	Yes – For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels.	Rebook onto an alternative British Airways service for travel between 12 April and 01 August 2020 – fare difference/taxes apply	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
British Airways	BA	Austria: Vienna, Innsbruck, and Salsburg	29Mar20	N/A	To defer travel to a later date same routing – Rebook onto an alternative British Airways service for travel between 01 April and 01 August 2020	No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking	The value of the original tickets may be held and used as part payment towards a future booking.
Brussels Airlines	SN	Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona	24Feb20-02Mar20	Yes	With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20	No	Refund not permitted
Cambodia Angkor Air	K6	China	29-Feb-20	No – Refund and re-book	Refund Only	Yes	N/A
Caribbean Airlines	BW	Caribbean Airlines: All ticket stock (106) except POS-TAB-POS tickets	03Feb20-30Jun20	Yes – fare difference/taxes apply	Within 1 year of making your original booking	No	Per Fare Rules; Can retain ticket as credit for future travel – taxes and fare difference will apply
Cathay Pacific	CX	China: Wuhan only	31Mar20	Yes	31-May-20	Yes	N/A
Cathay Pacific	CX	China	31Mar20	Yes	30Sep20	Yes	N/A
Cathay Pacific	CX	Hong Kong	04Feb20-31May20	Yes	30Sep20	No	Fare rules apply
Cathay Pacific	CX	Philippines	04Feb20-30Apr20	Yes	10Dec20	Yes	N/A
Cathay Pacific	CX	Taiwan	08Feb20-31May20	Yes	10Dec20	Yes	N/A
Cathay Pacific	CX	Israel: Tel Aviv	19Feb20-30Apr20	Yes	10Dec20	No	Fare rules apply
Cathay Pacific	CX	S. Korea	25Feb20 – 31Mar20	Rerouting not permitted	30Sep20	Yes	N/A
Cathay Pacific	CX	Vietnam	15Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Pacific	CX	Cambodia	17Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Pacific	CX	Australia and New Zealand	15Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Pacific	CX	Europe: Belgium, France, Germany, Italy, the Netherlands, Spain and Switzerland	14Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Pacific	CX	Nepal	13Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Pacific	CX	India	12Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Dragon	KA	China: Wuhan only	31-Mar-20	Yes	31-May-20	Yes	N/A
Cathay Dragon	KA	China	03Feb20-30Apr20	Yes	10Dec20	Yes	N/A
Cathay Dragon	KA	Hong Kong	04Feb20-31May20	Yes	10Dec20	NO	Fare rules apply
Cathay Dragon	KA	Philippines	04Feb20-31May20	Yes	10Dec20	Yes	N/A
Cathay Dragon	KA	Taiwan	08Feb20-31May20	Yes	10Dec20	Yes	N/A
Cathay Dragon	KA	Israel: Tel Aviv	19Feb20-30Apr20	Yes	10Dec20	No	Fare rules apply
Cathay Dragon	KA	S. Korea	25Feb20-30Apr20	Rerouting not permitted	10Dec20	Yes	N/A
Cathay Dragon	KA	Vietnam	15Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Dragon	KA	Cambodia	17Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Dragon	KA	Australia and New Zealand	15Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Dragon	KA	Europe: Belgium, France, Germany, Italy, the Netherlands, Spain and Switzerland	14Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Dragon	KA	Nepal	13Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
Cathay Dragon	KA	India	12Mar20-30Apr20	Yes – fare difference/taxes apply	10Dec20 – must be rebooked by 30Apr20; fare difference/taxes may apply	Yes	N/A
China Airlines	CI	China and Hong Kong	30Apr20	Yes – fare difference/taxes apply	Within 1 year of making your original booking date	Yes	N/A
China Airlines	CI	S. Korea	24Feb20-30Apr20	Yes – fare difference/taxes apply	Within 1 year of making your original booking date	Yes	N/A
China Airlines	CI	Japan	22Feb20-30Apr20	Yes – fare difference/taxes apply	Within 1 year of making your original booking date	No	Fare rules apply
China Airlines	CI	Singapore	11Feb20-30Apr20	Yes – fare difference/taxes apply	Within 1 year of making your original booking date	No	Fare rules apply
China Airlines	CI	Italy: Rome – cancelled Flight CI075/CI076	29Apr20	Yes	Rebook for next available date	Yes	Original travel dates 02FEB20-29APR20 – ok to refund (even if flight is not cancelled)
China Airlines	CI	Vietnam: Hanoi – Flight CI793/CI794	11Feb20-30Apr20	Yes – fare difference/taxes apply	Within 1 year of making your original booking date	No	Fare rules apply
China Airlines	CI	Philippines: Manila	11Feb20-22Feb20	Yes – fare difference/taxes apply	31May20	N/A	N/A
China Airlines	CI	Philippines: Cebu	29Mar20-11Jun20	Yes – fare difference/taxes apply	N/A	N/A	N/A
China Eastern Airlines	MU	China	24Jan20 – 30Jun20	Yes	30-Jun-20	Yes	If flight cancelled or if denied boarding
Shanghai Airlines	FM	China	24Jan20 – 30Jun20	Yes	30-Jun-20	Yes	If flight cancelled or if denied boarding
China Southern Airlines	CZ	China: Wuhan only	29-Mar-20	Yes	Within 1 year of making your original booking date	Yes	N/A
China Southern Airlines	CZ	China: Excluding Wuhan (excluding routes that include Europe)	10Jun20	Yes	Within 14 days of original travel date	Yes	N/A
China Southern Airlines	CZ	CZ Itineraries involving other carriers’ flights	10Jun20	No – Refund only	Refund only	Yes	N/A
China Southern Airlines	CZ	Cancelled flights between Mainland China and North America and Hong Kong, Macao, and Taiwan	10Jun20	Rerouting not permitted	Within 14 days of original travel date or 10Jun20 (whichever is earlier)	Yes	If flight is cancelled
Copa Airlines	CM	Worldwide: CM tickets involving other carriers’ flights	31Mar20	Yes	Only change fee is waived – Rebooked travel must begin no later than 31Mar20	No	Fare rules apply; Hold for future credit / no fee / fare difference applies
Copa Airlines	CM	China, S. Korea, and Italy	31Jan20 – 15Jun20	Yes – fare difference/taxes apply	15Jun20	No	Fare rules apply – Can retain ticket as credit for future travel – taxes and fare difference will apply; Travel must begin no later than 31Dec20
Corsair	SS	Worldwide	before 31Mar20	Yes – fare difference/taxes apply	30Jun20 – change must be made at least 14 days prior to original departure date	No	Fare rules apply
Delta Air Lines	DL	China and S. Korea: Beijing, Shanghai, Seoul	25Feb20-31May20	Yes – fare difference/taxes apply	31Aug20	Yes	If flight cancelled
Delta Air Lines	DL	Italy: All cities in Italy	25Feb20-31May20	Yes – fare difference/taxes apply	31Aug20	No	Fare rules apply; Can retain ticket as credit for future travel – all fees, taxes, and fare difference will apply
Delta Air Lines	DL	Worldwide: All new Delta Tickets issued between 01Mar20-31Mar20, for any destination – One-time change fee waived	01Mar20-25Feb21	Yes – fare difference/taxes apply	28Feb21 – fare difference and taxes apply	No	Fare rules apply; Can retain ticket as credit for future travel – all fees, taxes, and fare difference will apply
Delta Air Lines	DL	Worldwide: Systemwide Travel waiver	01Mar20-30Apr20	Yes – fare difference/taxes apply	31Dec20 – fare difference and taxes apply	No	Fare rules apply
Delta Air Lines	DL	El Salvador	12Mar20-31May20	Yes – fare difference/taxes apply	31Dec20 – fare difference and taxes apply	Yes – conditions apply	If flight is cancelled
EL AL	LY	Worldwide: Commercial Change Policy	11Mar20-30Apr20	Yes – fare difference/taxes apply	01May20-28Feb21 – fare difference and taxes apply	No	Fare rules apply
Emirates	EK	China, Hong Kong	30Apr20	Yes – to Beijing and Hong Kong	30Jun20	Yes	N/A
Emirates	EK	Iran: Suspended flights between Dubai and Tehran	from 26Feb20 until further notice	Yes	Within 7 days of original travel date	Yes	N/A
Emirates	EK	Bahrain	26Feb20-27Feb20	Rerouting not permitted	Refund only	Yes	N/A
Emirates	EK	Singapore	28Jan20-31Mar20	Yes	Within 28 days of original travel date	Yes	Fare rules apply
Emirates	EK	Italy: Milan	01Mar20 – 31May20	Yes – fare difference/taxes apply	Up to 30Jun20	Yes	N/A
Emirates	EK	Worldwide: All bookings with Emirates made before 31Mar20 – Change fee waiver	For tickets issued before 31Mar20	Yes – fare difference/taxes apply	Within 11 months from making your original booking	No	Fare rules apply
Ethiopiean Airlines	ET	China	30Apr20	Yes – fare difference/taxes apply	30Apr20	No	Fare rules apply; Can retain ticket as credit for future travel without penalty
Etihad Airways	EY	Worldwide: For Cancelled Flights or if affected by an Entry Restriction	30Jun20	Yes – to an alternative Etihad gateway	15Jul20	Yes	N/A
Etihad Airways	EY	Italy: Milan (Malpensa) – All flights suspended until 30 April.	30Apr20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	Yes	Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways	EY	Italy: Rome – EY85/86 suspended until 30 April; EY83/84 suspended until 30 June.	EY85/86 suspended until 30 April; EY83/84 suspended until 30 June	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	Yes	Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways	EY	Turkey: Istanbul – All flights suspended from 16 March until 31 March.	16Mar20-31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Jordan: Amman – All flights suspended from 17 March until 31 March.	17Mar20-31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Spain: Madrid and Barcelona – All flights suspended from 17 March until 31 March.	17Mar20-31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Indonesia: Jakarta – EY472/471 Suspended from 18 March until 30 June.	EY472/471 Suspended from 18 March until 30 June	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	S. Korea: Seoul – For travel on Mondays, Wednesdays, and Saturdays between 30 March to 30 April	For travel on Mondays, Wednesdays, and Saturdays between 30 March to 30 April	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Hong Kong – All flights suspended until 30 June.	30Jun20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	Yes	Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways	EY	Thailand: Bangkok – EY406/405 suspended from 21 March to 2 May.	EY406/405 suspended from 21 March to 2 May.	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Saudi Arabia: Riyadh, Jeddah, Dammam, and Medina – All flights suspended from 16 March until 31 March.	16Mar20-31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Kuwait – All flights suspended until 31 March.	31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Bahrain – Reduced from triple-daily to double-daily until 31 March.	31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	Oman: Muscat – Reduced from triple-daily to double-daily until 31 March.	31Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	No	Fare rules apply
Etihad Airways	EY	China: Shanghai (Pudong International Airport) – All flights suspended until 28 March.	28Mar20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	Yes	Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways	EY	China: Chengdu – All flights suspended until further notice.	Until further notice	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rerouting or refund	No	Fare rules apply
Etihad Airways	EY	Japan: Nagoya – All flights suspended until 30 June.	30Jun20	Reroute within same geographical region to another Etihad Airways destination – taxes apply	Rebooking with same origin and destination when flights resume	Yes	Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Eurowings	EW	Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona	24Feb20-02Mar20	Yes	With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20	No	Fare rules apply
Eva Air	BR	China plus Macau and Hong Kong	20Jan20-30Apr20	Yes	30Jun20 – must be booked and ticketed by 30Apr20	Yes	If flight is cancelled
Eva Air	BR	Philippines – Entry Restriction	10Feb20-30Apr20	Rerouting not permitted	30Jun20	Yes	N/A
Eva Air	BR	S. Korea	24Feb20-30Apr20	Rerouting not permitted	31Dec20	Yes	N/A
Fiji Airways	FJ	Worldwide: All New and Existing Fiji Airways tickets	All New and Existing Fiji Airways tickets	Rerouting not permitted	Change must be made 24 hours prior to orignal departure date – For travel on or before 30Jun20, changes can be made without the reissue fee or any difference in fare. For travel on or after 01Jul20, changes can be made without the reissue fee however, any fare difference will apply.	No	Fare rules apply; Can retain ticket as credit for future travel through 31Dec20
Finnair	AY	Hong Kong and China: Guangzhou, Nanjing, Beijing Capital, Beijing Daxing, Shanghai, Xi´an – Cancelled flights	30Apr20	Rerouting not permitted	30Jun20	Yes	N/A
Finnair	AY	Hong Kong: Flights AY102/101 – cancelled	30Apr20	Rerouting not permitted	30Jun20	Yes	N/A
Finnair	AY	S. Korea: Seouls – cancelled flights	09Mar20 to 16Apr20	Yes	30Jun20	Yes	N/A
Finnair	AY	S. Korea: Buson – Route opening postponed until 01Jul20	up to/incl 30Jun20	Yes	30Sep20	Yes	N/A
Finnair	AY	Italy: Milan – Cancelled flights	09Mar20 to 07Apr20	Yes	30Jun20	Yes	N/A
Finnair	AY	Japan: Osaka – Flights AY67/68 to and from Osaka – cancelled	31Mar20-17Oct20	Yes	17Oct20	Yes	N/A
Finnair	AY	Worldwide: All Existing Finnair bookings for travel in March – Changes permitted	04Mar20-31Mar20	Rerouting not permitted	30Jun20	No	Fare rules apply
Hainan Airlnies	HU	Worldwide: All Hainan Airlines Tickets	29-Feb-20	Yes	30-Jun-20	Yes	N/A
Hawaiian Airlines	HA	All cities in China	16-Feb-20	Yes	19APR20 (Must be booked and ticketed by 16FEB20)	Yes	N/A
Hawaiian Airlines	HA	S. Korea – voluntary changes	24Feb20-01May20	Yes – fare difference/taxes apply	31Oct20 – fare difference/taxes apply	Yes	Must be cancelled no later than 24 hours prior to departure
Hawaiian Airlines	HA	Japan	02Mar20-19Mar20	Yes – fare difference/taxes apply	Must commense no later than 23Apr20	No	If flight is cancelled, refund permitted
Hawaiian Airlines	HA	Worldwide: For new Hawaiian Airlines tickets issued between March 1, 2020 and March 16, 2020 – One-time Change Fee Waived	for all tickets issued between 01Mar20 and 16Mar20	Yes – fare difference/taxes apply	Within 1 year of making your original booking; fare difference/taxes apply	No	Fare rules apply
Hong Kong Airlines	HX	All cities in China	31Jan20-31Mar20	Yes	On or within 6 months from the original departure date – only change fee is waived	No	N/A
IBERIA	IB	IBERIA: Commercial Policy – Voluntary Changes	01Mar20-30Apr20	Rerouting not permitted	From 06Mar20-30Nov20	No	Fare rules apply; Can retain ticket as credit for future travel through 31Dec20
IcelandAir	FI	Worldwide: Commercial Policy	15Apr20	Rerouting not permitted	New Travel dates through and including 31Dec20 – fare difference/taxes apply	If your flight is cancelled, you may request for a travel credit voucher with Icelandair. This voucher will be valid for 5 years and will hold the original flight value PLUS an additional 15% credit (issued by Icelandair).	For refunds, fare rules apply.
Japan Airlines	JL	China and Hong Kong – Voluntary changes	24Jan20-31Mar20	Rerouting not permitted	On or after 20Apr20	Yes	N/A
Japan Airlines	JL	China, Hong Kong, Taiwan, Korea – cancelled flights	04Feb20-29Mar20	Rerouting not permitted	Refund only	Yes	N/A
Japan Airlines	JL	S. Korea	24Feb20-24Apr20	Rerouting not permitted	30Jun20	No	N/A
Japan Airlines	JL	Japan	28Feb20-19Mar20	Rerouting not permitted	29Feb20-20Apr20	Yes	N/A
jetBlue	B6	Worldwide: Flights booked between 27Feb20-05Mar20	27Feb20-11Mar20	Yes – fare difference/taxes apply	01Jun20	Yes	Will receive credit with jetBlue Travel Bank Credit, valid for 1 year from the date of issue to be used toward future jetBlue air travel only
jetBlue	B6	Worldwide: No Change/Cancel Fees for Previous Bookings – waive change/cancel fees for customers traveling March 10, 2020 through April 30, 2020	March 10, 2020 through April 30, 2020	Yes – fare difference/taxes apply	24Oct20 – fare difference/taxes apply	Cancel only	Fare rules apply – Will receive credit with jetBlue Travel Bank Credit, valid for 1 year from the date of issue to be used toward future jetBlue air travel only
KLM	KL	KLM: Global Coronavirus Rebooking Policy	10Mar20-31May20	Yes – fare difference/taxes apply	If before 31May20, same booking class (Different booking class or from 01Jun-30Jun, fare difference/taxes apply)	No	Fare rules apply
Korean Air	KE	S. Korea: All flights from North America to Korea or other Asian Destinations; All flights from Asia (INCLUDING Korea) to North America	30Jun20	Rerouting not permitted	30Jun20 (from 01Jun-30Jun, fare difference/taxes apply)	Yes	Itinerary must include travel to Daegu, S. Korea (if not on air ticket, acceptable documents: bus or train ticket, hotel confirmation or receipt, other proof of scheduled travel to Daegu).
Korean Air	KE	China, Hong Kong and Chineese Taipei	20Jan20 – 31Mar20	Yes	Within 14 days of original travel date – only change fee is waived	Yes	N/A
Korean Air	KE	Worldwide: Involuntary Flight Cancellation	04Mar20-25Apr20	Yes – within the same region	Rebooking to alternate destination with the same region on Orignal Dates	Yes	N/A
Kuwait Airways	KU	Bangladesh, Philippines, India, Sri Lanka, Syria, Lebanon, Egypt, or due to Entry Restrictions: All flights booked between 07Mar20 and 30Apr20	For all flights booked between 07Mar20-30Apr20	Yes – fare difference/taxes apply	Within 1 year of making your original booking	Yes	N/A
LATAM	LA	Worldwide: Tickets issued on or before 14Mar20 – Commercial exceptions for domestic and international routes, due to Coronavirus	March 14, 2020 to April 30, 2020	Yes – fare difference/taxes apply	31Dec20 – fare difference and taxes apply	No	Fare rules apply
LATAM	LA	Worldwide: Tickets issued between 15Mar20 thru 31Mar20 – Commercial exceptions for domestic and international routes, due to Coronavirus	up to and including December 31, 2020	Yes – fare difference/taxes apply	31Dec20 – fare difference and taxes apply	No	Fare rules apply
Lufthansa	LH	Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona	24Feb20-02Mar20	Yes	With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20	No	Fare rules apply
Malaysia Airlines	MH	All Cities in China, Hong Kong	28Jan20-29Feb20	Rerouting not permitted	31May20	Yes	Can retain ticket as credit for future travel or request refund.
Myanmar Airways International	8M	China: Guangzhou	01Feb20-29Feb20	Rerouting not permitted	Within 1 year of making your original booking	Yes	N/A
Oman Air	WY	Iran: Tehran	24Feb20 until further notice	Yes – fare difference/taxes apply	Within 1 year of making your original booking	No	Fare rules apply; Can retain ticket as credit for future travel
Pegasus Airlines	PC	Iran: for cancelled and operating	15Mar20	Yes – fare difference/taxes apply	30Apr20 – must be rebooked by 31Mar20	Yes	N/A
Pegasus Airlines	PC	Italy: for cancelled and operating	31Mar20	Yes – fare difference/taxes apply	30Apr20 – must be rebooked by 31Mar20	Yes	N/A
Pegasus Airlines	PC	Iraq: for cancelled and operating	31Mar20	Yes – fare difference/taxes apply	30Apr20 – must be rebooked by 31Mar20	Yes	N/A
Pegasus Airlines	PC	Saudi Arabia: for cancelled and operating	27Feb20-30Apr20	Yes – fare difference/taxes apply	30Apr20 – must be rebooked by 31Mar20	Yes	N/A
Pegasus Airlines	PC	Worldwide: except for Iran, Italy, Iraq, and Saudi Arabia	31May20	Yes – fare difference/taxes apply	30Apr20 – must be rebooked by 31Mar20	No	Fare rules apply
Philippine Airlines	PR	China: Xaimen, Jinjiang, Guangzhou, Shanghai, Beijing, PLUS Hong Kong, and Macau	28Mar20	Yes	30Jun20 – only change fee is waived – difference in fare and taxes must be collected	Yes	If flight is cancelled
Philippine Airlines	PR	S. Korea: for cancelled flights and Entry Restrictions for Korea	31Mar20	Yes – fare difference/taxes apply	30Jun20	Yes	N/A
Philippine Airlines	PR	Worldwide: ONE-TIME FREE REBOOKING	Economy Supersaver / Economy Saver / Economy Value for all International and Domestic routes Business Value1 for Auckland and Middle East	Yes – fare difference/taxes apply	17Mar20-31Dec20 – changes must be made 7 days prior to original departure date- Not applicable to a. Purely domestic PH routes, b. Codeshare and Interline fares, c. Tickets originating Korea and Japan	No	Fare rules apply
Porter Airlines	PD	Worldwide: ONE-TIME FREE REBOOKING	13Mar20 or after	Yes – fare difference/taxes apply	13Mar20 or after – Can re-book up to 24 hours before travel.	No	Fare rules apply
Qantas Airways	QF	China: Beijing and Shanghai	31Mar20	Yes	Within 1 year of making your original booking	Yes	Can retain ticket as credit for future travel or request refund.
Qantas Airways	QF	Entry Restrictions: Customer must provide valid proof that they are impacted by those travel restrictions	31Jan20-30Apr20	Yes – any consequential cost is at the customer’s expense	30Apr20g	Yes	« Passengers who have commenced their journey are entitled to a refund of the impacted sector/s. Passengers who have not commenced their journey are entitled to a full refund. »
Qatar Airways	QR	China: Beijing, Shanghai, and Guangzhou – Cancelled flights	31Mar20	Yes – via Hong Kong	Within 14 days of original travel date	Yes	N/A
Qatar Airways	QR	China: Hangzhou, Chongqing, and Chengdu – Cancelled flights	31Mar20	Yes – via Hong Kong	Within 14 days of original travel date	Yes	N/A
Qatar Airways	QR	Hong Kong – voluntary changes	31Mar20	Yes	Within 14 days of original travel date	Yes	N/A
Qatar Airways	QR	Iran: Destination: Doha – From Iran whose final destination is Doha or has an overnight stopover in Doha	26Feb20-15Apr20	Yes	within 30 days from the original date of travel after the restriction is lifted	Yes	N/A
Qatar Airways	QR	S. Korea: Destination: Doha – From South Korea whose final destination is Doha or has an overnight stopover in Doha	26Feb20-31Mar20	Yes	within 30 days from the original date of travel after the restriction is lifted	Yes	N/A
Qatar Airways	QR	Qatar: Passengers transiting through Hamad International airport with an onward connection between 8 and 24 hours who were holding confirmed Hotel arrangements	03Feb20-30Apr20	Rerouting not permitted	On or before 31May20	Yes	N/A
Royal Air Maroc	AT	Italy: Milan – Malpensa, Bologna, and Venice	28Feb20-15Mar20	Rerouting not permitted	until 31Mar20	No	Fare rules apply
Royal Air Maroc	AT	Saudi Arabia – Entry Restrictions	28Feb20-15Mar20	Rerouting not permitted	until 31Mar20	Yes	N/A
Royal Air Maroc	AT	Worldwide: All Royal Air Maroc flights booked between 06Mar20 thru 31Mar20 – one-time change fee waiver	06Mar20 thru 31Mar20	No	31May20 – Must be made 72hrs prior to original travel date, for the same destination, in the same booking class	No	Can retain ticket as credit for future travel without penalty
Royal Jordanian	RJ	Italy: Rome	27Feb20-31Mar20	Rerouting not permitted	on/before 31Mar20: no additional collection; after 31Mar20 – fare difference/taxes apply	Yes	Must be processed no later than 31Mar20
Royal Jordanian	RJ	Asia: China, Hong Kong, Thailand, Malaysia	27Feb20-31Mar20	Rerouting not permitted	on/before 31Mar20: no additional collection; after 31Mar20 – fare difference/taxes apply	Yes	Must be processed no later than 31Mar20
Royal Jordanian	RJ	Saudi Arabia	27Feb20-31Mar20	Rerouting not permitted	on/before 31Mar20: no additional collection; after 31Mar20 – fare difference/taxes apply	Yes	Must be processed no later than 31Mar20
Saudia	SV	Saudi Arabia: All domestic flights	04Mar20-15Apr20	Rerouting permitted – fare differences/taxes apply	Rebook later – Cancel booking with the option to keep the value of the ticket, plus any ancillary service charges as credit for future travel, for the same route and class of service without any restrictions to the new date of travel and, for one time only, without collecting fees or the fare difference.	Yes	Refund the ticket without any fees (except for non-refundable taxes)
Saudia	SV	Saudi Arabia: All International flights	04Mar20-15Apr20	Rerouting permitted – fare differences/taxes apply	Rebook later – Cancel booking with the option to keep the value of the ticket, plus any ancillary service charges as credit for future travel, for the same route and class of service without any restrictions to the new date of travel and, for one time only, without collecting fees or the fare difference.	Yes	Refund the ticket without any fees (except for non-refundable taxes)
SAS – Scandinavian Airlines	SK	China: Beijing and Shanghai – Cancelled flights	29-Feb-20	Rerouting not permitted	31May20	Yes	If flight is cancelled
SAS – Scandinavian Airlines	SK	China: Shanghai and Beijing – voluntary changes	01Mar20-15Mar20	Rerouting not permitted	16Mar20-31Mar20	No	Fare rules apply
SAS – Scandinavian Airlines	SK	Hong Kong – voluntary changes	30Jan20-29Feb20	Rerouting not permitted	31May20	No	Fare rules apply
SAS – Scandinavian Airlines	SK	Philippines – Entry Restriction	31Mar20	Yes	Rerouting to alternate Airline on Orignal Dates	Yes	Strongly recommended by SAS as options are very limited.
SATA Azores Airlines	S4	Worldwide: All SATA Group tickets, on flights operated by SATA Air Açores and Azores Airlines issued before 06Mar20	All SATA Group tickets issued before 12Mar20	Rerouting not permitted	within 1 year of making your original booking – changes must be made by 16Mar20	No	Fare rules apply
Shenzhen Airlines	ZH	China: Wuhan, Yichang, Xiangyang, and Shiyan	29-Mar-20	Yes	Within 1 year of making your original booking date	Yes	N/A
Sichuan Airlines	3U	All Sichuan Airlines Tickets	31Jan20-28Mar20	Yes	30-Jun-20	Yes	N/A
Singapore Airlines	SQ	China, Hong Kong and Macao	24Jan20-31Mar20	Yes	up to/incl 31AUG20	By Request	N/A
SWISS	LX	Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona	24Feb20-02Mar20	Yes	With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20	No	Fare rules apply
Tap Air Portugal	TP	USA, Italy, Israel, Norway, plus any entry restrictions	31May20	Yes – fare difference/taxes apply	31Dec20 -or within 1 year of making your original booking, whichever comes first	No	Fare rules apply
Thai Airways	TG	China: Beijing, Shanghai, Guangzhou, Kunming, Xiamen, Chengdu, Chongqing, Changsha, Zhengzhou, Shenzhen	24Jan20-31Mar20	Yes – fare difference/taxes apply	31Mar20	Yes	Applies to original travel dates between 24Jan20-29Feb20
Thai Airways	TG	Hong Kong	224Jan20-30Apr20	Yes – fare difference/taxes apply	30Sep20	No	Fare rules apply
Thai Airways	TG	« Japan, Taiwan, Singapore, Malaysia, Vietnam 18Feb20 »	30Apr20	Yes – fare difference/taxes apply	15Dec20	No	Fare rules apply
Thai Airways	TG	Italy: Rome and Milan 25Feb20	30Apr20	Yes – fare difference/taxes apply	15Dec20	No	Fare rules apply
Turkish Airlines	TK	Iran	23Feb20-31Mar20	Yes – within the same region	Must be rebooked by 31Mar20 – new travel date: within 1 year of making your original booking – for new travel dates after 31Mar20, fare difference and taxes apply.	Yes	Must be processed by 31Mar20
Turkish Airlines	TK	Saudi Arabia – entry restrictions	27Feb20-31Mar20	Yes – within the same region	Must be rebooked by 31Mar20 – new travel date: within 1 year of making your original booking – for new travel dates after 31Mar20, fare difference and taxes apply.	Yes	Must be processed by 31Mar20
Turkish Airlines	TK	China and Hong Kong	31Jan20-31May20	Yes – within the same region	Must be rebooked by 31Mar20 – new travel date: within 1 year of making your original booking – for new travel dates after 31Mar20, fare difference and taxes apply.	Yes	Must be processed by 11Apr20
Turkish Airlines	TK	Tajikistan: Dushanbe – Originating from China, Korea, Afghanistan, Iran or Italy	02Mar20-31Mar20	Yes – within the same region	Must be rebooked by 31Mar20 – new travel date: within 1 year of making your original booking – for new travel dates after 31Mar20, fare difference and taxes apply.	Yes	Must be processed by 11Apr20
Turkish Airlines	TK	Worldwide: All new Turkish Airlines tickets issued between 06Mar20-24Mar20	All tickets issued between 06Mar20-24Mar20	Yes – fare difference/taxes apply	rebooking must be made 5 days prior to original travel date; rebooked travel must be completed by 31Dec20	No	Refund not permitted
United Airlines	UA	China: Beijing, Chengdu & Shanghai	30Apr20	Yes – fare difference/taxes apply	30Jun20	Yes	N/A
United Airlines	UA	China: Wuhan	29-Mar-20	No – Refund only	Refund Only	Yes	N/A
United Airlines	UA	Hong Kong	30Apr20	Yes – fare difference/taxes apply	30Jun20	Yes	N/A
United Airlines	UA	S. Korea	24Feb20-30Apr20	Yes – fare difference/taxes apply	30Apr20	Yes	N/A
United Airlines	UA	Worldwide: All United Airlines tickets issued between 03Mar20 and 31Mar20 – One-time change fee waived	All tickets issued between 03Mar20 and 31Mar20	Yes – fare difference/taxes apply	Within 1 year of making your original booking	No	Fare rules apply
United Airlines	UA	Italy: Bologna, Genoa, Milan (Bergamo, Linate, Malpensa), Trieste, Turin, Venice, Verona	27Feb20-30Apr20	Yes – fare difference/taxes apply	For new travel dates after 30Apr20, fare difference and taxes apply	Yes	if flight is cancelled
Vietnam Airlines	VN	China, Hong Kong and Macao	28Mar20	Yes	Only penalty fee waived – fare difference/new taxes must be collected – Within 1 year of making your original booking	Yes	If flight is cancelled
Vietnam Airlines	VN	Hong Kong and Macau: Flights between Hanoi/Hong Kong and Hanoi/Macau	28Mar20	Yes	Rebooking to alternate Vietnam flight on original dates	Yes	N/A
Vietnam Airlines	VN	Hong Kong: Flights VN598/VN599 between Ho Chi Minh City and Hong Kong	28Mar20	Yes	Rebooking to alternate Vietnam flight on original dates	Yes	N/A
Vietnam Airlines	VN	Canada: Vancouver – Cancelled flights: VN2034 (TPE-YVR)/VN2035 (YVR-TPE)	01Mar2020 to 31May2020	Rerouting not permitted	Rebooking for China Airlines flight CI032 (TPE-YVR)/CI031 (YVR-TPE) for the same date	Yes	N/A
Virgin Atlantic	VS	» Israel: Tel Aviv suspension «	10MAR20-31MAR20	Rerouting not permitted	01Apr20-30Sep20	Yes	N/A
Virgin Australia	VA	To or From any country with confirmed cases	Anytime	Yes	30 days from orignal date of travel	Yes	Can retain ticket as credit for future travel.
WestJet	WS	Worldwide: Book with confidence policy – Exception #1: Ticketed bookings made up to and including March 2, 2020	ticketed travel date commences before May 01, 2020	Yes – fare difference/taxes apply	Travel must commence no later than February 28, 2021; changes must be made up to 24 hours prior to original departure date	Yes – conditions apply	Can retain ticket as credit for future travel – for exchange up to February 28, 2021.
WestJet	WS	Worldwide: Book with confidence policy – Exception #2: Ticketed bookings made on or after March 3, 2020 until March 31, 2020	All ticketed travel dates are eligible for bookings made on or after March 3, 2020 until March 31, 2020	Yes – fare difference/taxes apply	Travel must commence no later than February 28, 2021; changes must be made up to 24 hours prior to original departure date	Yes – conditions apply	Can retain ticket as credit for future travel – for exchange up to February 28, 2021.
Xiamen Airlines	MF	China: Wuhan	29-Mar-20	Yes	Within 1 year of making your original booking date	Yes	N/A
Xiamen Airlines	MF	China: Xiamen to/from Vancouver – cancelled flights	22Feb20-28Mar20	No	Within 3-7 days of original dates	Yes	Rerouting not permitted